Tribes Privacy Policy

Last updated; July 5, 2022

Tribes Protocol, Inc. (“Tribes” or “we” or “us” or “our”) values your privacy. In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose information that we obtain about visitors to our website at https://tribes.xyz (the “Site”) and the services available through our Site, including any mobile or desktop applications (collectively the “Site”, “Service” or “App”)., and how we use and disclose that information.

By visiting the Site, or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy (including any applicable changes) and an applicable Terms of Use, including its applicable limitations on damages and provisions for the resolution of disputes.

Information We Collect

We receive or collect information when we operate and provide our Services, including when you install, access, or use our Services.

Information you provide

  • Your Account Information - In order to create a Tribes account, you will provide us with a wallet address. You may also voluntarily add other information, such as a username.

  • Your Transactions - Your Network private key, which you utilize to access your funds and initiate transactions, is stored only on your own device. However, to facilitate your transactions and provide you with your account balance, we store the Network public key address associated with your Network private key.

  • Customer Support and Feedback - We may collect additional information you may disclose to our customer support team or when providing public or private feedback.

We shall also collect information about you when you visit and interact with the App. The following are examples of information we may collect:

  • information about your device, browser or operating system;
  • time zone setting;
  • your IP address;
  • information about interactions you have with the App (such as scrolling and clicks);
  • information about the way you use and the actions you take within the App;
  • length of time on the App and time spent within certain sections;
  • response times; and
  • download errors.

How We Use The Information We Collect

Our primary purpose in collecting information is to help us operate, provide, improve, customize, support, and market our Services. We may use your information to:

  • Provide the Services and customer support you request;
  • Resolve disputes and troubleshoot problems;
  • Develop new or improved Services;
  • Prevent and investigate potentially prohibited or illegal activities, and/or violations of our posted User Agreement;
  • Customize, measure, and improve the Services and the content and layout of our application; and
  • Deliver targeted marketing and service update notices based on your communications preferences.
  • We will not use your information for purposes other than those purposes we have disclosed to you, without your permission.

How We Share Your Information

We may share your information, including personal information, as follows:

Consent. Where you have provided consent, we share your information, including personal information, as described at the time of consent.

Affiliates. We may disclose the information we collect from you to our affiliates or subsidiaries solely for the purpose of providing Services to you; however, if we do so, their use and disclosure of your personally identifiable information will be maintained by such affiliates and subsidiaries in accordance with this Policy.

Service Providers. We may disclose the information we collect from you to third party vendors, service providers, contractors or agents who perform functions on our behalf.

Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, or are in negotiations for any of these types of transactions, we may transfer the information we have collected from you to the other company.

In Response to Legal Process. We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena.

To Protect Us and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of any applicable Terms of Use or this Policy, or as evidence in litigation in which we are involved.

Aggregate and De-Identified Information. We may share aggregate or de-identified information about users and their use of the Services with third parties and publicly for marketing, advertising, research or similar purposes.

Please note that except as noted above, we will not sell or share your personal information with any third party for their direct marketing purposes without your consent.

How we use Cookies

When you access our Services, we may place small data files called cookies or pixel tags on your computer or mobile device.

We use these files to understand, secure, operate, and provide our Services. For example, we use cookies to:

  • Provide all web-based Services, improve your experience, and understand how our Services are being used;
  • Measure the effectiveness of our promotions; and
  • Remember your choices and customize our Services for you

You can follow the instructions provided by your browser or device (usually located under "Settings" or "Preferences") to modify your cookie or pixel data settings. Please note that if you set your browser or device to disable cookies, certain of our Services may not function properly.

Updates To Our Policy

We may amend or update our Privacy Policy from time to time and give you the opportunity to review the updated Privacy Policy before choosing to continue to use Tribes. We will notify you of material changes to this policy by updating the last updated date at the top of this page, and we will provide you with explicit notice of material changes as required by law.

Contact Us

If you have any questions about our Privacy Policy, please do not hesitate to contact us at support@tribes.xyz.

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